Track Your Order

Once your order has shipped you will receive an email from us with a tracking number and link to track your order. You can also enter your tracking number in the box below to get the latest status on your shipment.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Looking to track your order?
When your order shipped, you should have received a Shipping Confirmation email from [email protected] with your tracking number in it.
Can’t find your email?
If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

WHEN WILL I GET MY ORDER?

Important Information
  • Please review your custom details and shipping address carefully before placing your order.
  • We ship to valid residential and business street addresses.
  • P.O. Boxes may not be supported for certain shipping carriers.

Order Processing Time

All orders are processed Monday through Friday (excluding holidays).
  • Processing time: 5–7 business days
  • Orders are shipped within 1 business day after production is completed.
Processing time refers to the time required to manufacture and prepare your custom-made product before shipment.

Shipping & Delivery Time

Delivery time depends on the supplier location and destination country.
  • United States & Europe suppliers: 7–10 business days (transit time)
  • International suppliers: 15–30 business days (transit time)
Total estimated delivery time = Processing time + Transit time. Delivery times are estimates and may vary due to customs clearance, peak seasons, weather conditions, or carrier delays.

Shipping Support

  • Please ensure your shipping address is accurate and complete.
  • If tracking shows unusual delays, please contact your local carrier first.
  • If you need assistance, contact us at [email protected] and we will help investigate the issue.
Shipping costs are calculated at checkout based on destination and selected shipping method.
Send us a quick note at [email protected], and we’ll resend it! Best Regards.